Quality Commitments
Loobed Switches
While there is no doubt that switch lubing is up to preference, we are 100% committed to ensuring your satisfaction. If for whatever reason the switches are over lubed, sluggish, not working, insufficiently lubed or not up to your standards, please feel free to reach out to our customer support so we can get you taken care of. It is our job to ensure that you have a perfect perfect out-of-the-box experience with the switches ready to throw into your keyboard.
Disclaimer: The quality standards listed above only apply to our hand-lubed switches and not our stock switches from the factory. If for whatever reason there is an issue with the stock switches from factory, please feel free to let us know so we can take care of you.
Cerakote®
Our Cerakote® is performed in-house by our staff meticulously coated in a dust-free chamber to achieve a smooth and consistent finish. While our goal is for all items to be completed flawlessly, items may not be 100% due to the Cerakote® process. Every board is subject to minor flaws including small granular pieces under the surface of the Cerakote®. If there are a large proportionate, we will re-spray your board with the proper steps to ensure a consistent and smooth finish.
Resting marks
In order to Cerakote® your keyboard, there must be a hook, latch, or screw thread for us to hang up the board. Small rest points may be visible on the inside of the board but will not be visible once built. We are 100% committed to ensuring a high level of quality and craftsman ship throughout all the products and services we offer.