Returns & Refunds
While we do our best to ensure that you have an amazing experience at Loobed, we do not allow refunds after 2 days. If you have ordered within 4 days there is a 6% fee when refunding. We are 100% committed to ensuring your satisfaction with your order.
You can only return because of two reason:
If you have received an incorrect order, please email us and we will get it taken care of as soon as possible.
We offer replacement switches for any switches broken in 48 hours of receiving the switches. We require videos and images of the broken switch in order for swapping the broken switches.
We are dedicated in making your experience amazing. That is why we are going to send a shipping label. We just require you use the packaging that we sent when shipping us the broken parts.
If you do no choose shipping with insurance nor route insurance we are not liable for any lost packages. We try our hardest to work with USPS but if they do not claim responsibility for the package then there is nothing that can be done.
If you do not opt for Route protection plan or shipping with insurance, then I am not responsible for any lost packages.