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Returns & Refunds

Returns & Refunds
While we do our best to ensure that you have an amazing experience at Loobed, we do not allow refunds after 24 hours or after the order has been fulfilled. If you have ordered within 24 hours there is a 6% fee when refunding. We are 100% committed to ensuring your satisfaction with your order.

You can only return because of two reason:

Wrong Orders
If you have received an incorrect order, please email us and we will get it taken care of as soon as possible.

Broken Switches
We offer replacement switches for any switches broken in 48 hours of receiving the switches. We require videos and images of the broken switch in order for swapping the broken switches.

Return Shipping

We are dedicated in making your experience amazing. That is why we are going to send a shipping label. We just require you use the packaging that we sent when shipping us the broken parts.

If you do no choose shipping with insurance nor route insurance we are not liable for any lost packages. We try our hardest to work with USPS but if they do not claim responsibility for the package then there is nothing that can be done.

If you provide the wrong address and the package is returned back to the business address, you are responsible for paying the label to get the package to the correct destination. If you do not pay the label, you will be returned 94% of the order.

Loobed Switches LLC is not responsible for any lost, stolen or damaged items caused by the carrier. Strongly suggest ordering with route protection services at a small cost that will insure any packages that happen to be lost, damaged or stolen. If you need to file a claim, you can here.

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